Can I self-host the player?

Yes, you can choose between a hosted player and a self-hosted player.

What is counted as a play?

Play is the same as a stream start so pause is not counted as a play. We measure usage based on plays.

Can I show ads on my content?

Yes. Ads are available on the Professional plan and above. It comes with an ad-scheduler that helps you set schedules for pre-rolls, mid-rolls and post-rolls.

Can I store my content somewhere else?

Yes. Remote assets are supported on our platform.

Can I use my own CDN?

Yes, contact sales for an enterprise plan.

Which format of the content do you store?

For the standard and pro plans we encode video to multi-bitrate HLS and mp4. We also store the original file.

Can I switch plans?

Yes, at any time and to any plan.

When am I charged?

Your plans will be charged at the start of each billing period. Any overage will be charged in arrears.

Which cards are accepted?

We accept payments from VISA, MasterCard, VISA Debit and American Express.