How can I upgrade my player license?
Please request for an upgrade. We are happy to help you with the upgrade.
Where can I download the free player?
Flowplayer no longer offers the free, logo-branded player. If you are looking for a standalone player please contact sales.
In which format the content is served?
We encode to multi-bitrate HLS and MP4. We also store the original files.
Can I self-host the player?
Yes, you can choose between a hosted player and a self-hosted player.
Can I store my content somewhere else?
Yes. Remote assets are supported on our platform.
Can I use my own CDN?
Yes, contact sales for an enterprise plan.
Which format of the content do you store?
For the standard and pro plans we encode video to multi-bitrate HLS and mp4. We also store the original file.
Can I switch plans?
Yes, at any time and to any plan.
When am I charged?
Your plans will be charged at the start of each billing period. Any overage will be charged in arrears.
Which cards are accepted?
We accept payments from VISA, MasterCard, VISA Debit and American Express.